ACCESSIBLE - Applications Design and Development

Quick Jump Navigation (Site Structure)

Main Content (Site Structure)

Increase font size Default font size Decrease font size

ACCESSIBLE User Needs Survey

Skip Link to the Questionnaire


Project Description

ACCESSIBLE is an EU FP7 project spanning over 36 months. Start date 1st September 2008, with the aim of improving the accessibility of software development products, by introducing a harmonised accessibility methodology into accessible software development processes, using significantly better measurement strategies, methodologies, etc. The envisaged improvement will enable large organisations, SMEs or individuals (developers, designers, etc.) to produce software products of superior accessibility and usability, accompanied with appropriate measures, technologies and tools that improve their overall quality.

Read more about the project


Questionnaire for Service Provider

This questionnaire has been designed to identify the user needs of Service Providers within the premises of the ACCESSIBLE EU FP7 project. Its evaluation will be the basis to implement appropriate tools and methodologies in order to increase awareness and need for accessibility.

  • The filling up of the questionnaire is optional.
  • This questionnaire is completely anonymous.

Thank you in advance for your time and contribution. We believe that your valuable contribution will help us to extract project User needs and prepare a report which will be of great benefit in promoting Accessibility for software implementations throughout Europe.

For more information about the project please see at http://www.accessible-project.eu/. If you have any questions or issues, please don't hesitate to contact us.

Your ACCESSIBLE-Team

The questionnaire is also available as print version.
Download Service Provider as PDF



List of Questions

Accessibility
1)
Which of the following terms do you know? (It's not necessary to know the exact meaning of the term)
(Multiple answers are possible)






2)
What does Accessibility mean to you?
(Multiple answers are possible)












3)
Have you ever dealt with Accessibility?





4)
If the answer to question 3 is yes, then please specify for what reason?
(Multiple answers are possible)









5)
If the answer to question 3 is yes, please indicate how long have you been dealing with Accessibility?








6)
If the answer to question 3 is no, then please specify the reason why?
(Multiple answers are possible)







7)
If you would like to learn more about accessibility, what would be really interesting for you?
(Multiple answers are possible)










8)
How would you prefer to know more about accessibility aspects?
(Multiple answers are possible)







Job and Professional knowledge 9)
How many employees are currently working in your organisation?






10)
Do you work in a team?





11)
Do you work with an Integrated Development Environment (IDE), such as NetBeans, Microsoft Visual Studio, etc.?






12)
If the answer to question 11 is yes, do you know if it supports Accessibility?








13)
How do you prefer to keep yourself up to date on accessibility issues?

  Yes No No answer
Print media
Online research
Continuing education
Internal information, for example internal newsletter, meetings etc.
Conferences/workshops/seminars
Not at all


14)
Are you familiar with any of the following accessibility guidelines/standards?
(multiple answers are possible)










15)
Has your organization incorporated any of the guidelines, which are mentioned in question 14, within your development process? (if yes please specify the name of the guideline/standard)?







16)
If your software applications are complied with WCAG, which implementation of WCAG do you use for Accessibility?

  Priority 1 Priority 2 Priority 3 In this case we don't use the guideline No answer
Web accessibility
Desktop software
Documentation


17)
If you use WCAG 1.0 would you switch to WCAG 2.0 as soon as possible?






18)
Has your company implemented any internal guidelines for accessibility (such as IBM-guidelines)?






19)
If the answer to question 18 is yes, please specify the name and the type of these guidelines (e.g. web accessibility guidelines, mobile accessibility guidelines).



20)
If the answer to question 18 is yes, please specify the reason why do you use these aforementioned guidelines.

  Yes No Unsure No answer
Web accessibility
Desktop software
Consumer electronics
Documentation


21)
Will accessible projects like accessible websites be realized in your organisation?






22)
If the answer to question 21 is yes, would you like to be involved to the implementation of an accessible software application?





23)
How do you evaluate your development about accessibility?
(ultiple answers are possible)









24)
If you prefer to evaluate your implementations with an accessibility assessment environment, could you please specify the tools you use.
(multiple answers are possible)








25)
If you prefer to evaluate your implementations through an Assistive Technology (AT), please specify the type of it.
(multiple answers are possible)








26)
What are according to your opinion the benefits of accessible applications?
(Multiple answers are possible)







27)
Based on the aforementioned benefits of the question 26, do you think that are enough to convince your clients that accessibility is really needed?






28)
Do you know if the customers of your company are interested in accessibility?







29)
Do your customers expect an official accessibility certification of the services that you offer or develop?







30)
If the answer to question 29 is yes, please specify what kind of certification you provide to your customers.
(Multiple answers are possible)









Accessible-specific 31)
Which of the following tools / methodologies would be interesting to you?
(Multiple answers are possible)













32)
How should simulation/validation tools be provided?
(Multiple answers are possible)







Personal experience

We are interested in you personal experiences with people with impairment, elderly people and assistive technology.

33)
Do you know people with disabilities?




34)
Do you keep in touch with people with disabilities?




35)
If the answer to question 34 is yes, please specify by which means do you keep in touch with people with disabilities?





36)
Do you know people who need and also use any kind of assistive technology, e.g. Screen readers, screen magnifiers, etc.?





37)
If the answer to question 36 is yes, please specify what kind of assistive technology they use.


38)
Does your knowledge concerning accessibility for software implementations affect you work?





39)
If yes or partly, please shortly explain this influence?


Personal data

Please note this answers are also voluntary.

40)
Year of birth?
(Year specification will be adequate)



41)
Gender




42)
Please tell us your working position in the company.









43)
What type of education do you have?







44)
Do you have any kind of impairment?





45)
If the answer to question 44 is yes, please specify what kind of impairment you have?


Thank you for your time and contribution!

Footer Area (Site Structure)